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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsEmployee Relations Case Management System
    Open tender

    Employee Relations Case Management System

    Develop a secure, multi-device employee relations case management platform with integrated HR policy knowledge portal for Network Rail.

    🇬🇧United Kingdom· LondonPublished 9 Oct 2026· TodayviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    9 October 2026
    Open tender · no closing date published

    Brief

    Network Rail seeks a digital solution to streamline employee relations (ER) management. The system comprises two core components: (1) a Knowledge Portal providing centralized access to all HR policies with employee guidance and resource signposting, and (2) a Case Management System to manage ER-related cases across multiple devices (desktop, mobile, tablet). The system must securely store case documentation, interview notes, and supporting materials while enforcing Network Rail's established case management workflows and processes. The solution should enable authorized personnel to efficiently track, manage, and resolve employee relations matters while maintaining data security and accessibility compliance.

    Track record

    2 awards · 2 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In it software, NETWORK RAIL INFRASTRUCTURE LIMITED has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Resonate Group Ltd1× · 50%
    2. Tended Limited1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078502

    Your fit

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    NR
    Buyer
    NETWORK RAIL INFRASTRUCTURE LIMITED
    Sector
    IT & Software