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    ContractsHousing Maintenance & Case Management Service - Lewisham Council
    Open tender

    Housing Maintenance & Case Management Service - Lewisham Council

    Contract value
    £3.8m
    Published 16 Sept 2026

    Lewisham Council invites consultant-led providers to manage 1,000+ housing disrepair claims and £8.5m annual spend through a dedicated Managed Service partnership.

    🇬🇧United Kingdom· LondonPublished 16 Sept 2026· 1 month agoviaFind a Tender
    Contract value
    £3.8m
    Published 16 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £3,800,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 month ago.

    16 September 2026
    Open tender · no closing date published

    Brief

    The London Borough of Lewisham is seeking an experienced consultant-led provider or professional services-led consortium to deliver a Disrepair Works & Case Management Managed Service (DMS). The Council manages over 1,000 open housing disrepair claims and receives approximately 35 new claims monthly. With annual disrepair-related expenditure of £8.5m (including legal fees, tenant compensation, and remedial works), the Council is addressing legal obligations under the Defective Premises Act 1972, Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, Housing Health and Safety Rating System (HHSRS), and Awaab's Law. While recent in-house improvements have stabilised claims at 800-850 cases, a substantial backlog remains. This procurement seeks to engage the market to assess supplier capacity, expertise, and innovative solutions prior to formal tendering for a full DMS delivery partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06fb00

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    LB
    Buyer
    LONDON BOROUGH OF LEWISHAM
    Sector
    Facilities Management