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    ContractsOut of Hours IT Support Service
    Awarded contract

    Out of Hours IT Support Service

    Awarded
    £46.8k
    Published 9 Jul 2026

    Out of hours IT support service offering remote and on-site technical assistance outside standard business hours.

    🇬🇧United Kingdom· LondonPublished 9 Jul 2026· 4 months agoviaFind a Tender
    Awarded
    £46.8k
    Published 9 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £46,800
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • NU
      NORTHUMBRIA UNIVERSITY AT NEWCASTLE
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    9 July 2026
    Awarded — no open tender advertised

    Brief

    Norman provides out of hours IT support services for organizations requiring technical assistance outside standard business hours. This service offers remote or on-site support for IT infrastructure issues, system troubleshooting, and technical problem resolution when primary IT teams are unavailable. The service is designed to minimize downtime and ensure business continuity for clients requiring 24/7 or extended-hour technical support coverage.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, LONDON METROPOLITAN UNIVERSITY has awarded 1 contract to 1 supplier.

    Who wins here
    1. NORTHUMBRIA UNIVERSITY AT NEWCASTLE1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06c6f1

    Your fit

    Could you win the next one?

    This went to NORTHUMBRIA UNIVERSITY AT NEWCASTLE. Sonar reads LONDON METROPOLITAN UNIVERSITY's work like this against your business — who holds it, and whether you could compete or partner next time.

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    LM
    Buyer
    LONDON METROPOLITAN UNIVERSITY
    Sector
    IT & Software