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    ContractsRevenue and Benefits System Support Services
    Awarded contract

    Revenue and Benefits System Support Services

    Awarded
    £415k
    Published 3 Aug 2026

    Ongoing technical support and maintenance services for East Staffordshire Borough Council's Revenue and Benefits System.

    🇬🇧United Kingdom· West MidlandsPublished 3 Aug 2026· 3 months agoviaFind a Tender
    Awarded
    £415k
    Published 3 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £415,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      West Midlands

    Suppliers

    1 supplier
    • MS
      MRI Software Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    3 August 2026
    Awarded — no open tender advertised

    Brief

    East Staffordshire Borough Council seeks an experienced provider to deliver comprehensive ongoing support and maintenance services for their Revenue & Benefits System. The provider will be responsible for system administration, technical support, helpdesk services, system updates, troubleshooting, and ensuring continuity of operations for this critical financial and benefits processing platform. This is an essential service that supports the Council's collection of revenues, council tax, business rates, and administration of benefits to residents. The successful supplier should demonstrate expertise in revenue and benefits software systems, have a strong track record of delivering reliable support services, and be able to respond promptly to issues affecting council operations and residents.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, East Staffordshire Borough Council has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. METASTREET LTD1× · 50%
    2. MRI Software Ltd1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06d98c

    Your fit

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    This went to MRI Software Ltd. Sonar reads East Staffordshire Borough Council's work like this against your business — who holds it, and whether you could compete or partner next time.

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    ES
    Buyer
    East Staffordshire Borough Council
    Sector
    IT & Software