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    ContractsTelecare System for Newcastle City Council Ostara Service
    Awarded contract

    Telecare System for Newcastle City Council Ostara Service

    Awarded
    £53.4k
    Published 29 May 2026

    Newcastle City Council seeks a telecare system to detect emergencies and alert contact centre staff to help keep residents safe at home.

    🇬🇧United Kingdom· EnglandPublished 29 May 2026· 5 months agoviaFind a Tender
    Awarded
    £53.4k
    Published 29 May 2026

    Decision brief

    4 fields
    • Contract value
      £53,400
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • LE
      LEGRAND ELECTRIC LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 5 months ago.

    29 May 2026
    Awarded — no open tender advertised

    Brief

    Newcastle City Council is seeking a telecare system to support its Ostara service, which helps residents across Newcastle stay safe by monitoring for emergencies. The system must detect events through installed equipment and automatically trigger emergency alerts that notify contact centre staff, enabling them to quickly identify and respond to urgent situations within residents' homes. This is a critical service supporting vulnerable residents' safety and wellbeing. All future opportunities will be advertised via Open (https://www.open-uk.org/), and suppliers must be registered with the Central Digital Platform to participate.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In media communications, NEWCASTLE CITY COUNCIL has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. LEGRAND ELECTRIC LIMITED1× · 50%
    2. CENTERPRISE INTERNATIONAL LTD1× · 50%

    Across media communications, the most active winners are BRITISH TELECOMMUNICATIONS PLC, SOFTCAT PLC, SWITCHSHOP LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a944

    Your fit

    Could you win the next one?

    This went to LEGRAND ELECTRIC LIMITED. Sonar reads NEWCASTLE CITY COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    NC
    Buyer
    NEWCASTLE CITY COUNCIL
    Sector
    Social Care