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    ContractsRemote Diagnostics and Technical Support Services for Research Vessel Systems
    Awarded contract

    Remote Diagnostics and Technical Support Services for Research Vessel Systems

    Status
    Awarded
    Published 12 Aug 2026

    Provide remote diagnostics, monitoring, and 24/7 technical support services for specialized systems on the RSS James Cook research vessel.

    🇬🇧United Kingdom· South EastPublished 12 Aug 2026· 2 days agoviaFind a Tender
    Status
    Awarded
    Published 12 Aug 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      Engineering
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Suppliers

    1 supplier
    • SE
      Siemens Energy Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 days ago.

    12 August 2026
    Awarded — no open tender advertised

    Brief

    This service contract provides comprehensive technical support and remote diagnostics for supplier-specific systems aboard the RSS James Cook research vessel. The supplier will deliver: (1) Remote Diagnostic System access enabling secure digital connection to onboard systems for monitoring, fault detection, data transfer, and remote troubleshooting via the Common Remote Service Platform; (2) 24/7 emergency technical support hotline for urgent onboard issues; and (3) Standard technical support during business hours (08:00-16:00 CET) for non-urgent queries. The National Oceanography Centre requires a reliable, responsive partner to maintain critical vessel systems and minimize operational downtime during research missions.

    Track record

    6 awards · 2 winners
    Open field

    No single supplier dominates the field.

    In engineering, NATIONAL OCEANOGRAPHY CENTRE has awarded 6 contracts to 2 suppliers.

    Who wins here
    1. Mace Consult Ltd5× · 83%
    2. Siemens Energy Limited1× · 17%

    Across engineering, the most active winners are AECOM LTD, WSP UK LIMITED, OVE ARUP PARTNERS LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06e2d2
    NO
    Buyer
    NATIONAL OCEANOGRAPHY CENTRE
    Sector
    Engineering