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    ContractsConsumer Survey on Secondary Ticket Resale in the UK
    Awarded contract

    Consumer Survey on Secondary Ticket Resale in the UK

    Awarded
    £14k
    Published 8 Oct 2026

    Conduct a baseline consumer survey on UK secondary ticket resale practices to inform policy on price caps and market monitoring.

    🇬🇧United Kingdom· LondonPublished 8 Oct 2026· TodayviaFind a Tender
    Awarded
    £14k
    Published 8 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £14,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • SG
      Savanta Group Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    8 October 2026
    Awarded — no open tender advertised

    Brief

    This awarded contract has been published for transparency purposes. The procurement seeks to deliver a baseline online consumer survey examining ticket purchasing and reselling practices for live events across the United Kingdom. The research will establish baseline evidence to support monitoring and evaluation of proposed policy initiatives to cap resale prices at face value. The survey will generate critical insights into ticket pricing structures, associated fees, resale platforms, consumer purchasing behaviour, and consumer detriment within the secondary ticket market. This data will inform policy development and help understand market dynamics and consumer protection needs in ticket resale.

    Track record

    10 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In research innovation, Department for Business & Trade has awarded 10 contracts to 10 suppliers.

    Who wins here
    1. REVEALING REALITY1× · 10%
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    3. LSE Enterprise LTD1× · 10%
    4. Environmental Resources Management Limited1× · 10%
    5. Arup International Projects Limited1× · 10%
    6. I.F.F RESEARCH LIMITED1× · 10%

    +4 more suppliers

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0783c4

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    DF
    Buyer
    Department for Business & Trade
    Sector
    Research & Innovation