Awarded contract

Customer-Facing Digital Services for HMPO

Awarded
£43.9m
Published 7 Aug 2026

HMPO seeks suppliers to design and deliver customer-facing digital services for passport applications and related services.

United Kingdom· LondonPublished 7 Aug 2026· 3 days agoFind a Tender

Decision brief

4 fields
  • Contract value
    £43,900,000
    Pounds sterling
  • Closing date
    Rolling
    No closing date published
  • Sector
    Browse related listings
  • Location
    United Kingdom
    London

Suppliers

1 supplier

Lifecycle

Awarded

Contract awarded. Originally published 3 days ago.

7 August 2026
Awarded — no open tender advertised

Brief

Her Majesty's Passport Office (HMPO) is seeking suppliers to develop and deliver customer-facing digital services as part of its future digital transformation initiative. This opportunity involves designing, building, and implementing digital platforms and user interfaces that enable members of the public to interact with passport services online. Suppliers should have expertise in user experience design, digital service delivery, cloud-based solutions, and integration with existing government systems. The successful supplier will need to demonstrate capability in creating accessible, secure, and scalable digital services that meet government digital standards and serve high volumes of users efficiently.

Track record

33 awards · 24 winners
Open field

No single supplier dominates the field.

In it software, HOME OFFICE has awarded 33 contracts to 24 suppliers.

Who wins here
  1. DELOITTE LLP8× · 24%
  2. PA CONSULTING1× · 3%

+18 more suppliers

Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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