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    ContractsSupport and Maintenance Services for Handsfree R5 In-Vehicle Communication Devices
    Awarded contract

    Support and Maintenance Services for Handsfree R5 In-Vehicle Communication Devices

    Awarded
    £300k
    Published 28 May 2026

    The Home Office seeks a supplier to provide maintenance, support, and technical services for Handsfree R5 in-vehicle communication devices used by emergency services, with an estimated contract value of £300,000.

    🇬🇧United Kingdom· EnglandPublished 28 May 2026· 4 months agoviaFind a Tender
    Awarded
    £300k
    Published 28 May 2026

    Decision brief

    4 fields
    • Contract value
      £300,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Defence & Security
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • CI
      CKO International Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    28 May 2026
    Awarded — no open tender advertised

    Brief

    The Home Office is seeking a supplier to provide ongoing support and maintenance services for Handsfree R5 Fixed Vehicle Devices (FVDs) that have been procured by ESMCP for the Emergency Services Network. This contract covers technical support, software updates, repairs, hardware upgrades, and related services to ensure the devices remain operational, secure, and compatible with current and evolving network requirements. The estimated contract value is approximately £300,000 (ex VAT). The services require full technical compatibility with the existing device fleet and associated software systems. Due to the proprietary nature of the original design and development, supplier continuity is critical to avoid technical incompatibility, service disruption, warranty complications, and operational risks to emergency responders who depend on these communication systems.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In facilities management, HOME OFFICE has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. BOXXE LIMITED1× · 20%
    2. RAPISCAN SYSTEMS LIMITED1× · 20%
    3. Serbus CNI Ltd1× · 20%
    4. CKO International Ltd1× · 20%
    5. BT PLC Services1× · 20%

    Across facilities management, the most active winners are NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL, TUNSTALL HEALTHCARE UK LTD, NHS ENGLAND — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a83d
    HO
    Buyer
    HOME OFFICE
    Sector
    Defence & Security