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    ContractsHorizon System Replacement and EPOS Services
    Awarded contract

    Horizon System Replacement and EPOS Services

    Awarded
    £410m
    Published 2 Jun 2026

    Procurement for Horizon system replacement services and a cloud-based EPOS-SaaS solution with transition support and ongoing supplier maintenance.

    🇬🇧United Kingdom· EnglandPublished 2 Jun 2026· 5 months agoviaFind a Tender
    Awarded
    £410m
    Published 2 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £410,000,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    2 suppliers
    • AU
      Accenture (UK) Ltd
    Lead contractor
  1. OC
    OneView Commerce, Inc.
    Consortium partner
  2. Lifecycle

    Awarded

    Contract awarded. Originally published 5 months ago.

    2 June 2026
    Awarded — no open tender advertised

    Brief

    This procurement comprises two lots with a standstill period extended until 15th June 2026, with contract signature possible from 16th June 2026. Lot 1 seeks a Replacement Service Provider to transition the Horizon service from the incumbent (Fujitsu Services Limited) through a Walk In Take Over arrangement, deliver optional service stabilisation improvements, and undertake longer-term transformation to cloud-based technologies. Lot 2 procures a fully supported Commercial Off-The-Shelf EPOS system delivered as Software as a Service, designed to meet the Authority's specific requirements with minimal customisation. The supplier will provide ongoing support, regular updates, and optimisation services. Physical technology deployment to branches is excluded from this procurement.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, POST OFFICE has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Accenture (UK) Ltd1× · 33%
    2. POLIMONITOR LIMITED1× · 33%
    3. SPECIALIST COMPUTER CENTRES PLC1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-050efb

    Your fit

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    PO
    Buyer
    POST OFFICE
    Sector
    IT & Software