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    ContractsIT Service Management Platform and Support Services
    Awarded contract

    IT Service Management Platform and Support Services

    Awarded
    £575k
    Published 23 Jul 2026

    Framework agreement for ITSM Platform provision with optional Managed Service Support, running for up to 5 years through October 2031.

    🇬🇧United KingdomPublished 23 Jul 2026· 3 months agoviaContracts Finder
    Awarded
    £575k
    Published 23 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £575,000
      Pounds sterling
    • Tender closed
      1 May 2026
      6 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • AC
      ACADEMIA LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    23 Jul 2026Today1 May 2026

    Brief

    CCS Tech Products and Associated Services 2 (Lot 3 Software) framework agreement for the provision of an IT Service Management (ITSM) Platform. The contract is for 3 years with an optional 24-month extension, with a potential end date of 31 October 2031. Suppliers may offer optional Managed Service Support services during the contract term if required. The stated value represents the potential full 5-year term including the extension period. This is a framework agreement suitable for organizations requiring ITSM solutions and associated support services.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, PENSION PROTECTION FUND has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. ACADEMIA LTD1× · 50%
    2. MHR International UK Ltd1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    5c79b445-5365-4175-a475-5d10573ddd6c-907877

    Your fit

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    This went to ACADEMIA LTD. Sonar reads PENSION PROTECTION FUND's work like this against your business — who holds it, and whether you could compete or partner next time.

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    PP
    Buyer
    PENSION PROTECTION FUND
    Sector
    IT & Software