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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsManaged Support Services for Enterprise Telephony Platform
    Awarded contract

    Managed Support Services for Enterprise Telephony Platform

    Awarded
    £19.9k
    Published 21 Aug 2026

    Seeking a managed support provider for enterprise telephony platform maintenance, technical support, and fault resolution services.

    🇬🇧United KingdomPublished 21 Aug 2026· TodayviaContracts Finder
    Awarded
    £19.9k
    Published 21 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £19,850
      Pounds sterling
    • Tender closed
      1 May 2026
      3 months ago
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CV
      CHARTERHOUSE VOICE & DATA LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    21 Aug 20261 May 2026

    Brief

    This opportunity is for the provision of managed support and maintenance services for the Trust's Unify OpenScape Enterprise telephony platform. The successful supplier will be responsible for maintaining the availability, performance, and security of the organization's enterprise communications environment. Key responsibilities include proactive system maintenance, providing technical support to end users, resolving faults and issues, and delivering ongoing software support. The service is critical to ensuring that voice communication services remain reliable and operational across all Trust locations. Prospective suppliers should have demonstrated experience supporting Unify OpenScape Enterprise systems, strong technical expertise in telephony infrastructure, and the capability to provide responsive support that minimizes service disruptions.

    Track record

    15 awards · 12 winners
    Open field

    No single supplier dominates the field.

    In facilities management, WEST SUFFOLK NHS FOUNDATION TRUST has awarded 15 contracts to 12 suppliers.

    Who wins here
    1. NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL4× · 27%
    2. BEACONMEDAES LTD1× · 7%
    3. NHS SUPPLY CHAIN SCCL MAINTENANCE1× · 7%
    4. Ashby, Gorman Baker Ltd1× · 7%
    5. VERTEC SCIENTIFIC LTD1× · 7%
    6. Hillrom Limited1× · 7%

    +6 more suppliers

    Across facilities management, the most active winners are NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL, TUNSTALL HEALTHCARE UK LTD, GE HEALTHCARE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    bbe34598-95f1-4c5d-8c96-3ceacc515c67-911703
    WS
    Buyer
    WEST SUFFOLK NHS FOUNDATION TRUST
    Sector
    Facilities Management