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    ContractsDigital Support Service for Unpaid Carers - Regional Multi-Authority Contract
    Awarded contract

    Digital Support Service for Unpaid Carers - Regional Multi-Authority Contract

    Awarded
    £331.9k
    Published 10 Jun 2026

    Digital platform providing accessible support and information for unpaid carers across 12 North East councils, focusing on reaching carers unknown to services and those unable to access traditional support.

    🇬🇧United KingdomPublished 10 Jun 2026· 2 months agoviaContracts Finder
    Awarded
    £331.9k
    Published 10 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £331,894
      Pounds sterling
    • Tender closed
      31 Mar 2026
      5 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MG
      MOBILISE GROUP LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    10 Jun 2026Today31 Mar 2026

    Brief

    This is a 12-month regional service contract procured by Stockton Council on behalf of 12 North East Local Authorities to provide digital support for unpaid carers. The service aims to help local authorities identify and engage with carers who are unknown to services or unlikely to self-identify, particularly working-age and male carers who cannot access traditional support during office hours. The Digital Support Service will provide accessible information and resources on financial support, emotional wellbeing, and carer services to reduce dependency on local support teams. This contract is delivered through Mobilise under the GCA G Cloud 14 framework. Total contract value is £332,294 across Durham, Northumberland, Newcastle, Sunderland, North Tyneside, Gateshead, Stockton-on-Tees, South Tyneside, Middlesbrough, Redcar & Cleveland, Darlington, and Hartlepool councils. The service fulfills Care Act obligations and provides an essential alternative support mechanism for carers who cannot engage with traditional services.

    Track record

    8 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In it software, Stockton on Tees Borough Council has awarded 8 contracts to 6 suppliers.

    Who wins here
    1. Policy in Practice2× · 25%
    2. MOBILISE CARE LIMITED2× · 25%
    3. G7 BUSINESS SOLUTIONS LIMITED1× · 13%
    4. MOBILISE GROUP LIMITED1× · 13%
    5. SYSTEM C HEALTHCARE LTD1× · 13%
    6. Liquidlogic Limited1× · 13%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    e1a0fbc2-ae4a-4d56-bb7b-862798322017-901526
    SO
    Buyer
    Stockton on Tees Borough Council
    Sector
    IT & Software