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    ContractsEscher Product Journey Engine Development and Configuration for Post Office Limited
    Awarded contract

    Escher Product Journey Engine Development and Configuration for Post Office Limited

    Awarded
    £12m
    Published 7 Aug 2026

    Post Office Limited is procuring Year 1 development and configuration services for Escher's proprietary Product Journey Engine (£12 million) to enable rapid deployment of complex transactions within its Horizon system replacement programme.

    🇬🇧United Kingdom· LondonPublished 7 Aug 2026· 1 months agoviaFind a Tender
    Awarded
    £12m
    Published 7 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £12,000,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • ES
      ESCHER SOFTWARE SERVICES UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    7 August 2026
    Awarded — no open tender advertised

    Brief

    Post Office Limited (POL) is modernizing its branch network by replacing the legacy Horizon IT system through the Horizon Replacement Services programme. As part of this transformation, POL requires Escher's proprietary Product Journey Engine (PJE) – a software module that enables rapid configuration and deployment of complex postal-retail customer transactions. The PJE includes three pre-configured mail transaction journeys, ten additional journeys to be configured by Escher, and remaining journeys to be configured by POL. This contract covers Year 1 development and configuration of the PJE, valued at approximately £12,000,000. POL intends to award this contract directly to Escher under section 41 of the Procurement Act 2023, as Escher is the sole owner of the PJE's intellectual property, source code, technical expertise, and development capabilities. Separate procurement for PJE licensing (Years 1-7) and Year 2 support services will be handled through existing Crown Commercial Service framework RM6098 arrangements. Interested parties seeking clarification on this direct award decision are encouraged to contact POL.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, POST OFFICE has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. ESCHER SOFTWARE SERVICES UK LIMITED1× · 50%
    2. Softwire Technology UK Limited1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06df56
    PO
    Buyer
    POST OFFICE
    Sector
    IT & Software