Awarded contract

Escher Product Journey Engine Development and Configuration for Post Office Limited

Awarded
£12m
Published 7 Aug 2026

Post Office Limited is procuring Year 1 development and configuration services for Escher's proprietary Product Journey Engine (£12 million) to enable rapid deployment of complex transactions within its Horizon system replacement programme.

United Kingdom· LondonPublished 7 Aug 2026· 4 days agoFind a Tender

Decision brief

4 fields
  • Contract value
    £12,000,000
    Pounds sterling
  • Closing date
    Rolling
    No closing date published
  • Sector
    Browse related listings
  • Location
    United Kingdom
    London

Suppliers

1 supplier

Lifecycle

Awarded

Contract awarded. Originally published 4 days ago.

7 August 2026
Awarded — no open tender advertised

Brief

Post Office Limited (POL) is modernizing its branch network by replacing the legacy Horizon IT system through the Horizon Replacement Services programme. As part of this transformation, POL requires Escher's proprietary Product Journey Engine (PJE) – a software module that enables rapid configuration and deployment of complex postal-retail customer transactions. The PJE includes three pre-configured mail transaction journeys, ten additional journeys to be configured by Escher, and remaining journeys to be configured by POL. This contract covers Year 1 development and configuration of the PJE, valued at approximately £12,000,000. POL intends to award this contract directly to Escher under section 41 of the Procurement Act 2023, as Escher is the sole owner of the PJE's intellectual property, source code, technical expertise, and development capabilities. Separate procurement for PJE licensing (Years 1-7) and Year 2 support services will be handled through existing Crown Commercial Service framework RM6098 arrangements. Interested parties seeking clarification on this direct award decision are encouraged to contact POL.

Track record

1 award · 1 winner
Thin record

Only 1 prior award here — too little to read.

In it software, POST OFFICE has awarded 1 contract to 1 supplier.

Who wins here

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