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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCloud-Based Telephony and Communications Platform
    Awarded contract

    Cloud-Based Telephony and Communications Platform

    Awarded
    £940k
    Published 11 Sept 2026

    Fully managed cloud-based telephony platform with unified communications, contact centre functionality, and self-service administration portal.

    🇬🇧United KingdomPublished 11 Sept 2026· 4 days agoviaContracts Finder
    Awarded
    £940k
    Published 11 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £940,000
      Pounds sterling
    • Tender closed
      1 Jan 2026
      8 months ago
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • 8U
      8X8 UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 days ago.

    11 Sept 2026Today1 Jan 2026

    Brief

    This call-off contract provides a fully managed, cloud-based telephony and communications solution. Key features include: voice services, unified communications, contact centre functionality, comprehensive reporting and administration tools, and software licences. The supplier will manage telephone number retention and transfer, provide ongoing service management, maintenance, and technical support. Buyers will access a self-service administration portal to manage users, call flows, call routing, and system configuration settings. This integrated solution eliminates the need for multiple vendors and reduces IT overhead through centralized management and support.

    Track record

    3 awards · 2 winners
    Open field

    No single supplier dominates the field.

    In media communications, OFGEM has awarded 3 contracts to 2 suppliers.

    Who wins here
    1. 8X8 UK LIMITED2× · 67%
    2. Commsworld Ltd1× · 33%

    Across media communications, the most active winners are BRITISH TELECOMMUNICATIONS PLC, SOFTCAT PLC, SWITCHSHOP LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    edd3a7bf-6478-455c-bacc-af68100803fa-913860
    OF
    Buyer
    OFGEM
    Sector
    Media & Communications