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    ContractsMyMCA Maritime Services Portal Development - Discovery and Alpha Phase
    Awarded contract

    MyMCA Maritime Services Portal Development - Discovery and Alpha Phase

    Awarded
    £250k
    Published 8 Sept 2026

    Develop MyMCA platform expansion through discovery and alpha phases to enable Ship Owners, Operators, and Maritime Management Organisations to manage surveys, certificates, and payments online.

    🇬🇧United KingdomPublished 8 Sept 2026· 1 month agoviaContracts Finder
    Awarded
    £250k
    Published 8 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £250,000
      Pounds sterling
    • Tender closed
      14 Sept 2023
      3 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CX
      CXPARTNERS LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    8 Sept 2026Today14 Sept 2023

    Brief

    The Maritime and Coastguard Agency (MCA) is seeking a supplier to conduct discovery and alpha phase work for expanding the MyMCA platform to serve Ship Owners, Operators, and Third-Party Ship Personnel and Management Organisations. Background: MyMCA currently supports Seafarers applying for Certificates of Competency and integrates with Short Course Providers and MCA-approved doctors. This procurement extends the platform to address business processes for maritime companies. Scope of Work: The supplier will conduct detailed user research to understand customer and internal user pain points, identify manual processes suitable for digitisation, and develop solutions covering survey booking and scheduling, certificate management and viewing, and online payment processing. The work will include mapping current and future user journeys, developing iterative prototypes, and testing these with real users during the alpha phase. All outputs will undergo Government Digital Service (GDS) assessments before integration into the MyMCA platform during the beta phase. This project represents Stage 2 of the Department of Health and Social Care's Digital Outcomes and Specialists (DOS 5) framework process, following Stage 1 completion in August 2023.

    Track record

    9 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In it software, MCA MARITIME AND COASTGUARD AGENCY has awarded 9 contracts to 8 suppliers.

    Who wins here
    1. PHOENIX SOFTWARE LTD2× · 22%
    2. Professional Data Management Services Limited1× · 11%
    3. CXPARTNERS LIMITED1× · 11%
    4. CAPGEMINI UK PLC1× · 11%
    5. MICROSOFT LIMITED1× · 11%
    6. Risk Ledger1× · 11%

    +2 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    0834c953-0180-4b22-9341-68228740bd92-913280

    Your fit

    Could you win the next one?

    This went to CXPARTNERS LIMITED. Sonar reads MCA MARITIME AND COASTGUARD AGENCY's work like this against your business — who holds it, and whether you could compete or partner next time.

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    MM
    Buyer
    MCA MARITIME AND COASTGUARD AGENCY
    Sector
    IT & Software