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    ContractsCompass System Replacement - Software Solution for Railway Operations Management
    Open tender

    Compass System Replacement - Software Solution for Railway Operations Management

    Chiltern Railways seeks a software solution to replace its Compass system by December 2027, handling operational events, delay monitoring, and action tracking for approximately 329 users.

    🇬🇧United Kingdom· North EastPublished 21 Jul 2026· 2 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North East

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    21 July 2026
    Open tender · no closing date published

    Brief

    Chiltern Railways is conducting preliminary market engagement to understand available software solutions for replacing its Compass system, which loses vendor support in December 2027. The replacement system must handle three core functions: operational event and incident logging, delay monitoring and analysis with integration to Network Rail's TRUST system, and performance action logging and tracking. The railway is exploring whether these needs are best met through a single integrated solution, separate specialist modules, or a combination of integrated systems. The solution scope may include software licensing or subscription services, system hosting, implementation and configuration, data migration from the existing Compass system, integration with internal and external systems (including TRUST), testing support, user training, ongoing technical support and maintenance, and disaster recovery arrangements. Currently, approximately 329 named users access the system (with 208 active in 2026), comprising roughly 289 users on the Delays module, 311 on Action Tracking, and all 329 on Events, with many requiring read-only access only. Chiltern invites suppliers to propose commercial models, indicative pricing, implementation timelines, and cost factors. A hosted or software-as-a-service delivery is preferred, though alternative models will be considered. The replacement must be fully operational before December 2027. This is preliminary market engagement only and does not commit Chiltern Railways to any future procurement.

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    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06cfbc
    CR
    Buyer
    THE CHILTERN RAILWAY COMPANY LIMITED
    Sector
    IT & Software