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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsMicrosoft Unified Support Services
    Awarded contract

    Microsoft Unified Support Services

    Awarded
    £948.1k
    Published 9 Oct 2026

    Ofgem seeks a specialist Microsoft support supplier to provide reactive, preventative, and proactive technical services across all Microsoft products.

    🇬🇧United KingdomPublished 9 Oct 2026· 4 days agoviaContracts Finder
    Awarded
    £948.1k
    Published 9 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £948,141
      Pounds sterling
    • Tender closed
      1 Jan 2026
      9 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MI
      MICROSOFT LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 days ago.

    9 Oct 2026Today1 Jan 2026

    Brief

    Ofgem is seeking a qualified supplier to provide comprehensive Microsoft technical support services covering all Microsoft products and platforms. The supplier will deliver multiple service levels including: reactive problem resolution and technical troubleshooting; preventative support focused on system optimization and risk mitigation; and proactive support for technology deployment and modernization initiatives. The successful supplier will work with Ofgem to resolve incidents, maintain system health, and enable business outcomes through strategic technology enablement. This is a specialist support engagement requiring deep Microsoft product expertise and proven ability to deliver enterprise-level support operations.

    Track record

    5 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, OFGEM has awarded 5 contracts to 4 suppliers.

    Who wins here
    1. Inform Team2× · 40%
    2. Xoserve Limited1× · 20%
    3. MICROSOFT LIMITED1× · 20%
    4. CEPA1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Open in IT & Software

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    02b7a561-8672-4934-8983-693da38cc38f-917334

    Your fit

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    This went to MICROSOFT LIMITED. Sonar reads OFGEM's work like this against your business — who holds it, and whether you could compete or partner next time.

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    Buyer
    OFGEM
    Sector
    IT & Software