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    ContractsHMRC Stakeholder Research Programme 2024-2026
    Awarded contract

    HMRC Stakeholder Research Programme 2024-2026

    Awarded
    £226k
    Published 2 Jul 2026

    HMRC requires external research partners to conduct annual stakeholder perception studies from 2024-2026, measuring performance metrics and generating insights for communications strategy.

    🇬🇧United KingdomPublished 2 Jul 2026· 3 months agoviaContracts Finder
    Awarded
    £226k
    Published 2 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £226,000
      Pounds sterling
    • Tender closed
      4 Oct 2023
      3 years ago
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • WA
      WOODNEWTON ASSOCIATES LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    2 Jul 2026Today4 Oct 2023

    Brief

    His Majesty's Revenue and Customs (HMRC) is seeking external research suppliers to conduct annual stakeholder research to measure and understand how key stakeholder groups perceive HMRC's performance. The research will focus on critical performance metrics relevant to HMRC's communications strategy and will provide actionable insights to inform organizational improvements. This is a multi-year engagement running from 2024 to 2026, requiring suppliers with expertise in stakeholder research methodology, survey design, and data analysis. The insights generated will directly support HMRC's strategic communications and stakeholder engagement initiatives.

    Track record

    6 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In research innovation, H M REVENUE CUSTOMS has awarded 6 contracts to 4 suppliers.

    Who wins here
    1. IPSOS MARKET RESEARCH LIMITED2× · 33%
    2. Experian Limited2× · 33%
    3. WOODNEWTON ASSOCIATES LIMITED1× · 17%
    4. IPSOS MORI1× · 17%

    Across research innovation, the most active winners are IPSOS MARKET RESEARCH LIMITED, WSP UK LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    5fa23151-73a3-47b7-b219-8306bf34465a-904320

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    Buyer
    H M REVENUE CUSTOMS
    Sector
    Research & Innovation