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    ContractsDigital Support Services for Benefits, Grants and Household Assistance
    Awarded contract

    Digital Support Services for Benefits, Grants and Household Assistance

    Awarded
    £926.9k
    Published 5 Aug 2026

    Deliver digital self-service tools and referral services to help vulnerable households access benefits, grants, and energy support through the Warm Homes Network.

    🇬🇧United Kingdom· West MidlandsPublished 5 Aug 2026· 2 months agoviaFind a Tender
    Awarded
    £926.9k
    Published 5 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £926,937
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      West Midlands

    Suppliers

    1 supplier
    • TU
      TURN2US
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    5 August 2026
    Awarded — no open tender advertised

    Brief

    This contract supports the Warm Homes Network (WHN), a collaborative initiative between voluntary, community and social enterprise organisations designed to help vulnerable customers access integrated support. Turn2us will deliver a digital access route providing self-service tools including a Benefits Calculator and Grants Search function. The service helps customers identify financial assistance they may be entitled to, with automated referrals to specialist partners for income maximisation and energy efficiency support. Key deliverables include: benefits entitlement calculations and checks; grants and financial support information; referrals to partner organisations for specialist support; customer signposting to the Priority Services Register and vulnerability services; and performance reporting for programme oversight. This is an opportunity for organisations to provide comprehensive, coordinated digital support that helps households reduce energy costs, access available benefits and grants, and access wider vulnerability services through a single pathway.

    Track record

    6 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In this category, CADENT GAS LIMITED has awarded 6 contracts to 5 suppliers.

    Who wins here
    1. YORKSHIRE ENERGY SERVICES CIC2× · 33%
    2. CITIZENS ADVICE MANCHESTER1× · 17%
    3. TURN2US1× · 17%
    4. NATIONAL COUNCIL OF YOUNG MEN'S CHRISTIAN ASSOCIATIONS1× · 17%
    5. ALZHEIMER'S SOCIETY1× · 17%

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06dcbb

    Your fit

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    This went to TURN2US. Sonar reads CADENT GAS LIMITED's work like this against your business — who holds it, and whether you could compete or partner next time.

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    CG
    Buyer
    CADENT GAS LIMITED
    Sector
    Social Care