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    ContractsModern Fire Control and Command System for Cornwall Fire and Rescue Service
    Open tender

    Modern Fire Control and Command System for Cornwall Fire and Rescue Service

    Contract value
    £16m
    Published 6 Jul 2026

    Cornwall Fire and Rescue Service seeks supplier information for a modern, cloud-based Fire Control Command and Control system to replace legacy technology and improve operational resilience.

    🇬🇧United Kingdom· South WestPublished 6 Jul 2026· 2 months agoviaFind a Tender
    Contract value
    £16m
    Published 6 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £16,000,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    6 July 2026
    Open tender · no closing date published

    Brief

    Cornwall Fire and Rescue Service (CFRS) is requesting information from suppliers to help define requirements for a new Fire Control Command and Control solution. This RFI is not a formal tender but will inform procurement planning, business case development, and market assessment. CFRS operates 31 stations (primarily staffed by retained firefighters) across Cornwall and manages the control room for Isles of Scilly's 5 remote island stations. The current legacy system is no longer resilient or fit for purpose and must be replaced with a modern, cloud-based solution that improves operational capabilities while reducing dependency on on-site infrastructure. Key Requirements: Suppliers should provide information on product capabilities, implementation timescales, operating models, support arrangements, and indicative costs. The new solution must be resilient, scalable, and support off-site operational capability. A cloud element is essential to address Cornwall's geography and enable remote maintenance. The solution must integrate with existing systems including MAIT, telephony, mobile data terminals, vehicle navigation, and national incident recording systems. Desired Outcomes: - Enhanced operational resilience with off-site backup capability - Improved call handling, mobilisation performance, and operator usability - Better reporting, management information, and auditability - Strong cyber resilience and security accreditation - Improved interoperability with partner organisations and emergency services - Minimal downtime for maintenance - Support for specialist incident management modules (building evacuation, fire survival guidance, marauding terror attacks, cordons) - Value for money over the contract lifecycle The solution should support a smooth transition from the current on-premise system to a cloud-hosted service.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, CORNWALL COUNCIL has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Education Software Solutions Limited1× · 50%
    2. CDW LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06c448
    CC
    Buyer
    CORNWALL COUNCIL
    Sector
    IT & Software