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    ContractsCambridgeshire Children's Services Independent Complaints Service
    Closed contract

    Cambridgeshire Children's Services Independent Complaints Service

    Contract value
    £325.5k
    Closed 14 Oct 2026

    Cambridgeshire County Council seeks an independent provider to manage complaints for its children's services department.

    🇬🇧United Kingdom· East of EnglandPublished 17 Sept 2026· 1 month agoviaFind a Tender
    Contract value
    £325.5k
    Closed 14 Oct 2026
    Tender deadline passed on 14 Oct 2026.

    Decision brief

    4 fields
    • Contract value
      est.£325,500
      Pounds sterling
    • Tender closed
      14 Oct 2026
      2 weeks ago
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East of England

    Lifecycle

    Closed

    Tender closed on 14 Oct 2026. Awaiting award.

    17 Sept 2026Today14 Oct 2026

    Brief

    Cambridgeshire County Council is seeking a provider to deliver an independent complaints service for children's services. This service will handle complaints from children, families, and stakeholders regarding children's social care services provided by the council. The successful provider will offer impartial investigation and resolution of complaints, ensure compliance with statutory requirements, and provide recommendations for service improvement. The service should be accessible, responsive, and maintain the highest standards of impartiality and confidentiality in handling sensitive complaints relating to child welfare and safeguarding.

    Track record

    12 awards · 12 winners
    Open field

    No single supplier dominates the field.

    In this category, CAMBRIDGESHIRE COUNTY COUNCIL has awarded 12 contracts to 12 suppliers.

    Who wins here
    1. LINK MAKER SYSTEMS LIMITED1× · 8%
    2. Dr D Riddington1× · 8%
    3. Jane Weston1× · 8%
    4. Adsum Medico-legal Ltd1× · 8%
    5. ACORN 2 OAK SUPPORT SERVICES LTD1× · 8%
    6. Dr T Shaw1× · 8%

    +6 more suppliers

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05cf2a

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    CC
    Buyer
    CAMBRIDGESHIRE COUNTY COUNCIL
    Sector
    Social Care