Employee Survey Service for Wakefield Council

Wakefield Council is seeking a supplier to design and deliver a staff survey that increases participation rates and generates actionable insights. The council employs approximately 5,000 staff across five directorates and aims to improve completion rates from the current 31.6% to 50% or higher. The survey must address key barriers including staff concerns about anonymity, limited visibility of actions taken following previous surveys, accessibility challenges, and overly complex reporting. The successful supplier will provide a more engaging, accessible, and actionable survey approach that builds confidence in anonymity, enables managers to gain better insights, and supports the council's People Strategy. This opportunity is ideal for survey specialists who can design inclusive processes that accommodate diverse employee needs and communicate clear outcomes to staff.