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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsChildren's and Adults' Complaints Investigation and Review Services - Open Call 7
    Awarded contract

    Children's and Adults' Complaints Investigation and Review Services - Open Call 7

    Status
    Awarded
    Published 23 Jul 2026

    Flexible procurement framework seeking independent professionals to investigate complaints and chair reviews for children's and adults' social care services across five specialist roles.

    🇬🇧United Kingdom· North EastPublished 23 Jul 2026· 3 months agoviaFind a Tender
    Status
    Awarded
    Published 23 Jul 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North East

    Suppliers

    1 supplier
    • LC
      LN Consult Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    23 July 2026
    Awarded — no open tender advertised

    Brief

    This is the seventh open call for a flexible procurement framework providing independent services for children's and adults' complaints and review processes. Operating under the EU Social and Other Specific Services procurement route (Light Touch Regime), this framework seeks qualified providers across five key service areas: investigating officers for stage two complaints (children and adults), independent persons for stage two complaints (children and adults), independent chairs for stage three statutory children's social care complaints, independent panellists for stage three statutory children's social care complaints, and independent persons for secure accommodation reviews. Providers can apply for one or multiple lots depending on their expertise and qualifications.

    Track record

    20 awards · 20 winners
    Open field

    No single supplier dominates the field.

    In this category, NEWCASTLE CITY COUNCIL has awarded 20 contracts to 20 suppliers.

    Who wins here
    1. COMPASS CHILDREN'S HOMES KENT LIMITED1× · 5%
    2. CUMBRIA NORTHUMBERLAND TYNE AND WEAR NHS FOUNDATION TRUST1× · 5%
    3. OAKTREE CHILDCARE LIMITED1× · 5%
    4. PROPS North East1× · 5%
    5. HEALTHWORKS NEWCASTLE1× · 5%
    6. SOCIAL INCLUSION THROUGH SPORT CIC1× · 5%

    +14 more suppliers

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Open in Social Care

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    Published 4 Nov 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06718e

    Your fit

    Could you win the next one?

    This went to LN Consult Ltd. Sonar reads NEWCASTLE CITY COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    NC
    Buyer
    NEWCASTLE CITY COUNCIL
    Sector
    Social Care