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    ContractsRail Workforce Planning System: Hosting, Support and Maintenance
    Awarded contract

    Rail Workforce Planning System: Hosting, Support and Maintenance

    Awarded
    £20m
    Published 12 Nov 2026

    Provide hosting, support, and maintenance services for Network Rail's safety-critical workforce planning and line blockage management system.

    🇬🇧United Kingdom· LondonPublished 12 Nov 2026· TodayviaFind a Tender
    Awarded
    £20m
    Published 12 Nov 2026

    Decision brief

    4 fields
    • Contract value
      £20,000,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • TR
      Tracsis Rail Technology and Services Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    12 November 2026
    Awarded — no open tender advertised

    Brief

    Network Rail seeks a service provider to host, support, and maintain an existing safety-critical software system used for rail workforce planning and line blockage management. The system enables Network Rail and its supply chain partners to plan and manage safe work activities, including Safe Work Packs, electronic Safe Work Packs, and line blockage operations. The contract includes hosting infrastructure, enterprise software licensing, application maintenance, 24/7 technical support, system monitoring, incident management, security management, disaster recovery capabilities, and software updates. The service provider will be responsible for ensuring system availability, performance, and compliance with safety-critical requirements. Additionally, Network Rail may optionally commission development, enhancement, and integration services on an as-needed basis, though these are not guaranteed components of the contract.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, NETWORK RAIL INFRASTRUCTURE LIMITED has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. Resonate Group Ltd1× · 25%
    2. Tracsis Rail Technology and Services Limited1× · 25%
    3. Tended Limited1× · 25%
    4. Cognizant Worldwide Limited1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-07ba5c

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    NR
    Buyer
    NETWORK RAIL INFRASTRUCTURE LIMITED
    Sector
    IT & Software