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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsElectronic Call Monitoring and Staff Management System for Reablement Services
    Awarded contract

    Electronic Call Monitoring and Staff Management System for Reablement Services

    Awarded
    £44k
    Published 2 Oct 2026

    A call monitoring system combined with staff scheduling, appointment management, and medication administration tools for reablement services.

    🇬🇧United Kingdom· North EastPublished 2 Oct 2026· 1 month agoviaFind a Tender
    Awarded
    £44k
    Published 2 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £44,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North East

    Suppliers

    1 supplier
    • NO
      Nourish
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    2 October 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks a comprehensive electronic call monitoring and management system for reablement services. The solution must integrate call monitoring capabilities with staff scheduling and roster management functionality. Key features required include: client appointment management, staff time-off tracking, medication administration support, and real-time coordination between clinical staff and clients. The system should streamline operations, reduce administrative burden, and improve service delivery efficiency. Suppliers should demonstrate experience in healthcare or social care technology solutions, with particular expertise in integrated workforce and client management platforms. The solution must be user-friendly for staff and clients, compliant with relevant healthcare regulations, and capable of scaling to meet organizational needs.

    Track record

    4 awards · 4 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In it software, MIDDLESBROUGH COUNCIL has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. CIVICA1× · 25%
    2. Nourish1× · 25%
    3. SYMOLOGY LIMITED1× · 25%
    4. FREIGHT TRANSPORT ASSOCIATION LIMITED1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078023

    Your fit

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    This went to Nourish. Sonar reads MIDDLESBROUGH COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    MC
    Buyer
    MIDDLESBROUGH COUNCIL
    Sector
    IT & Software