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    ContractsOperator for Manston Reception Centre and Disembarkation Services
    Awarded contract

    Operator for Manston Reception Centre and Disembarkation Services

    Status
    Awarded
    Published 28 May 2026

    Opportunity to provide operator services managing immigration reception, registration, and dispersal operations at Manston Reception Centre in Kent for an initial 6-year term with optional extensions.

    🇬🇧United KingdomPublished 28 May 2026· 2 months agoviaContracts Finder
    Status
    Awarded
    Published 28 May 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      15 Nov 2024
      1 years ago
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MD
      MTC Definitive Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    28 May 2026Today15 Nov 2024

    Brief

    The UK Home Office seeks an Operator Services Provider to manage operations at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The successful provider will register service users into the UK immigration system and deliver operational services from arrival through dispersal. The contract requires comprehensive operational management as detailed in the tender specification. The initial contract runs for 6 years with options to extend for up to four additional 12-month periods (maximum 10-year term). The contract value is flexible and represents the maximum potential cost; actual usage and costs are expected to decrease over time, resulting in proportional reductions to contract duration and value. Contracts were awarded based on a combination of price and quality using a Price per Quality Point methodology, with 10% of the quality evaluation dedicated to social value considerations.

    Track record

    2 awards · 1 winner
    Thin record

    Only 2 prior awards here — too little to read.

    In facilities management, HOME OFFICE has awarded 2 contracts to 1 supplier.

    Who wins here
    1. MTC Definitive Limited2× · 100%

    Across facilities management, the most active winners are The Lunch Bag Limited, GLANMORE FOODS LTD, ASPENS-SERVICES LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    d01f6a9a-c4bc-4dc3-a323-c3422ba68226-899464
    HO
    Buyer
    HOME OFFICE
    Sector
    Facilities Management