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    ContractsPractical Support Service for Hospital Discharge
    Open tender

    Practical Support Service for Hospital Discharge

    Contract value
    £2m
    Published 13 Aug 2026

    A short-term practical support service helping vulnerable hospital patients overcome barriers to returning home, operating across Wiltshire's NHS facilities.

    🇬🇧United Kingdom· South WestPublished 13 Aug 2026· 2 months agoviaFind a Tender
    Contract value
    £2m
    Published 13 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £1,950,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    13 August 2026
    Open tender · no closing date published

    Brief

    This is a flexible, short-term support service designed to help vulnerable Wiltshire residents aged 18 and over who are medically ready to leave hospital but face practical barriers to returning home. The service provides up to 4 weeks of non-personal care assistance, operating Monday to Friday with weekend availability during hospital pressures. The successful provider will coordinate solutions across three main hospitals (Great Western Hospital, Royal United Hospital, Southmead Hospital) and community hospitals, working with individuals to identify and resolve discharge barriers. Key responsibilities include: assessing individual needs on hospital wards; helping arrange practical support such as cleaning, locksmith services, or food delivery; connecting people with benefits advice and emergency funding; coordinating with community services like meal programmes and befriending; preparing homes for discharge through decluttering and equipment coordination; and supporting individuals to build independence after returning home. The provider must be skilled at collaborative problem-solving, navigating complex practical issues, and working effectively with multiple partners to enable successful, sustainable discharges.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In this category, WILTSHIRE COUNCIL has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Safe Families1× · 50%
    2. CARING FOR COMMUNITIES AND PEOPLE1× · 50%

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-067822

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    WC
    Buyer
    WILTSHIRE COUNCIL
    Sector
    Social Care