BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCloud-Based Contact Centre Solution
    Awarded contract

    Cloud-Based Contact Centre Solution

    Awarded
    £226.8k
    Published 10 Jun 2026

    Provision of a cloud-based contact centre platform with voice, agent management, and call storage capabilities for crisis and information services.

    🇬🇧United KingdomPublished 10 Jun 2026· 4 months agoviaContracts Finder
    Awarded
    £226.8k
    Published 10 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £226,800
      Pounds sterling
    • Tender closed
      4 Mar 2026
      8 months ago
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • BT
      BRITISH TELECOMMUNICATIONS PLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    10 Jun 2026Today4 Mar 2026

    Brief

    This opportunity seeks a cloud-based contact centre solution to support two service lines: Crisis support and Information services. The solution must include Voice over IP (SIP) capabilities, agent workstations, administrator access and management tools, and call recording and storage functionality. The system should enable efficient handling of incoming communications across both services with appropriate security, scalability, and compliance features.

    Track record

    2 awards · 1 winner
    Thin record

    Only 2 prior awards here — too little to read.

    In media communications, TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST has awarded 2 contracts to 1 supplier.

    Who wins here
    1. BRITISH TELECOMMUNICATIONS PLC2× · 100%

    Across media communications, the most active winners are BRITISH TELECOMMUNICATIONS PLC, SOFTCAT PLC, SWITCHSHOP LIMITED — the field to beat, or your route in as a partner.

    More from TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST

    4 listingsView all →
    Social Care🇬🇧United Kingdom

    Care Navigator Services across Tees, Esk and Wear Valleys

    TEWV seeks Care Navigator service providers to support mental health service users and carers in accessing community services across four local authority areas in the North East.

    est.£670,770TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
    Published 3 Nov 2026
    Social Care🇬🇧United Kingdom

    Non-Clinical Crisis Support Service for Teesside Adults

    TEWV invites organisations to partner in creating a non-clinical crisis support service providing practical and emotional assistance to adults in Teesside who need crisis help but not clinical intervention.

    est.£1,250,000TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
    Published 20 Oct 2026
    AwardedManufacturing🇬🇧United Kingdom

    Medical Gas Cylinders and Tracking Supply Contract

    32-month contract for medical gas cylinders and cylinder tracking services awarded to BOC Ltd by Tees Esk and Wear Valleys NHS Foundation Trust, effective June 2026.

    £120,000TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
    Published 9 Oct 2026
    ClosedSocial Care🇬🇧United Kingdom

    Darlington Crisis House Non-Clinical Support Service

    Competitive tender for a non-clinical crisis support service in Darlington to work with NHS mental health crisis teams and provide intervention for people in crisis.

    est.£2,291,600TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
    Published 22 Sept 2026

    Open in Media & Communications

    4 open listingsView all →
    OpenMedia & Communications🇬🇧United Kingdom

    Active Lifestyles Stroud Gym Refurbishment Project

    Stroud District Council invites suppliers to participate in the design, refurbishment and transformation of Active Lifestyles Stroud gym, including new fitness equipment, studios, building upgrades and associated works.

    £500,000indicativeStroud District Council
    Published 5 Nov 2026
    Media & Communications🇬🇧United Kingdom

    Print and Signage Services Framework - Cornwall College Group

    Cornwall College Group seeks print and signage service providers through a six-lot framework agreement via the In-Tend procurement portal.

    est.£410,000CORNWALL COLLEGE
    Published 5 Nov 2026
    Media & Communications🇬🇧United Kingdom

    Print and Signage Services Framework for Cornwall College Group

    Cornwall College Group seeks qualified suppliers to join a framework providing print, distribution, and signage services across six specialised lots.

    est.£410,000CORNWALL COLLEGE
    Published 5 Nov 2026
    Media & Communications🇬🇧United Kingdom

    Print and Signage Services Framework Agreement

    Cornwall College Group is seeking multiple print and signage service providers through a framework agreement with six separate lots available for bidding.

    est.£410,000CORNWALL COLLEGE
    Published 5 Nov 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    fa6dd44a-605a-4665-81fe-18f2f36fa649-901553

    Your fit

    Could you win the next one?

    This went to BRITISH TELECOMMUNICATIONS PLC. Sonar reads TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    TE
    Buyer
    TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
    Sector
    Media & Communications