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    ContractsCloud Telephony and Contact Centre System
    Awarded contract

    Cloud Telephony and Contact Centre System

    Awarded
    £500k
    Published 15 Jun 2026

    Mansfield District Council requires a cloud-based telephony and contact centre system to support internal and external communications.

    🇬🇧United KingdomPublished 15 Jun 2026· 3 months agoviaContracts Finder
    Awarded
    £500k
    Published 15 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £500,000
      Pounds sterling
    • Tender closed
      15 May 2026
      4 months ago
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • VM
      VIRGIN MEDIA BUSINESS LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    15 Jun 2026Today15 May 2026

    Brief

    Mansfield District Council is seeking a supplier to provide and maintain a cloud-based telephony system and contact centre solution. This contract covers the provision of voice communication services, system infrastructure, technical support, and maintenance for the council's internal and customer-facing telephony operations. The system should support multiple users, call routing, integrated contact management capabilities, and reliable service delivery. Suppliers should be prepared to demonstrate experience with cloud communications platforms, scalability, security compliance, and customer service excellence.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In media communications, NOTTINGHAMSHIRE COUNTY COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. VIRGIN MEDIA BUSINESS LIMITED1× · 100%

    Across media communications, the most active winners are O2 Czech Republic a.s., O2 CZECH REPUBLIC AS, CITYFIBRE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    03ed9cac-39e3-47fe-ba38-34b75541b6cc-902114
    NC
    Buyer
    NOTTINGHAMSHIRE COUNTY COUNCIL
    Sector
    Media & Communications