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    ContractsMaintenance and Support Services for Waters Xevo TQ-S MICRO Analytical System
    Awarded contract

    Maintenance and Support Services for Waters Xevo TQ-S MICRO Analytical System

    Awarded
    £96.2k
    Published 1 Jun 2026

    Service contract for manufacturer-supported maintenance and technical support of the Waters Xevo TQ-S MICRO analytical system used in clinical toxicology diagnostics.

    🇬🇧United Kingdom· WalesPublished 1 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £96.2k
    Published 1 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £96,235
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Healthcare & Medical
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Suppliers

    1 supplier
    • WA
      WATERS
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    1 June 2026
    Awarded — no open tender advertised

    Brief

    This contract covers the provision of maintenance and support services for the Waters Xevo TQ-S MICRO system used within the Toxicology Laboratory at Cardiff and Vale University Health Board. The service ensures the ongoing operation, reliability, and regulatory compliance of a critical analytical system supporting clinical diagnostic services. The contract includes manufacturer-supported maintenance, access to trained engineers, genuine parts, preventative servicing, and technical support. Due to the highly specialised and proprietary nature of the equipment, maintenance must be carried out by the original equipment manufacturer (Waters), as no alternative providers are able to deliver authorised servicing without risk to system performance, clinical outputs, or compliance with regulatory standards such as UKAS accreditation. Prospective suppliers should note that only Waters, as the OEM, is eligible to deliver services under this contract. This is a single-source procurement due to technical and regulatory requirements.

    Track record

    7 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In facilities management, Cardiff and Vale University Health Board has awarded 7 contracts to 6 suppliers.

    Who wins here
    1. WATERS2× · 29%
    2. Renishaw Neuro Solutions Ltd1× · 14%
    3. DQD Engineering Ltd1× · 14%
    4. Hartson Fire Limited1× · 14%
    5. Dragon Fleetcare Limited1× · 14%
    6. Protec Fire Detection PLC1× · 14%

    Across facilities management, the most active winners are NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL, TUNSTALL HEALTHCARE UK LTD, CARL ZEISS — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06aa33

    Your fit

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    This went to WATERS. Sonar reads Cardiff and Vale University Health Board's work like this against your business — who holds it, and whether you could compete or partner next time.

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    CV
    Buyer
    Cardiff and Vale University Health Board
    Sector
    Healthcare & Medical