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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsQueue Management System Supply and Maintenance for Department of Social Protection
    Closed contract

    Queue Management System Supply and Maintenance for Department of Social Protection

    Contract value
    €3.9m
    Closed 2 Jun 2026

    Request for tender to supply, install, and maintain a Queue Management System as a fully managed service for the Department of Social Protection in Ireland.

    🇮🇪IrelandPublished 2 Jul 2026· 2 months agoviaTED
    Contract value
    €3.9m
    Closed 2 Jun 2026
    Tender deadline passed on 2 Jun 2026.

    Decision brief

    4 fields
    • Contract value
      est.€3,900,000
      Euros
    • Tender closed
      2 Jun 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Lifecycle

    Closed

    Tender closed on 2 Jun 2026. Awaiting award.

    2 Jul 2026Today2 Jun 2026

    Brief

    The Department of Social Protection is seeking proposals for the supply, delivery, installation, commissioning, and ongoing maintenance of a Queue Management System. This is a fully managed service opportunity that includes all aspects of system implementation and support. The system will be deployed to improve queue operations within the Department's facilities. Suppliers should refer to Appendix 1 for detailed technical specifications and requirements. This is an IT services procurement covering consulting, software development, internet connectivity, and technical support components.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, Department of Social Protection has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. PFH Technology Group_176791× · 33%
    2. Digidentity B.V.1× · 33%
    3. NATIONAL STANDARDS AUTHORITY OF IRELAND1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    456091-2026
    DS
    Buyer
    Department of Social Protection
    Sector
    IT & Software