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Closed contract

Queue Management System Supply and Maintenance for Department of Social Protection

Contract value
€3.9m
Closed 2 Jun 2026

Request for tender to supply, install, and maintain a Queue Management System as a fully managed service for the Department of Social Protection in Ireland.

IrelandPublished 2 Jul 2026· 1 months agoTED
Tender deadline passed on 2 Jun 2026.

Decision brief

4 fields
  • Contract value
    est.€3,900,000
    Euros
  • Tender closed
    2 Jun 2026
    2 months ago
  • Sector
    IT & Software
    Browse related listings
  • Location
    Ireland

Lifecycle

Closed

Tender closed on 2 Jun 2026. Awaiting award.

2 Jul 2026Today2 Jun 2026

Brief

The Department of Social Protection is seeking proposals for the supply, delivery, installation, commissioning, and ongoing maintenance of a Queue Management System. This is a fully managed service opportunity that includes all aspects of system implementation and support. The system will be deployed to improve queue operations within the Department's facilities. Suppliers should refer to Appendix 1 for detailed technical specifications and requirements. This is an IT services procurement covering consulting, software development, internet connectivity, and technical support components.

Track record

3 awards · 3 winners
Open field

No single supplier dominates the field.

In it software, Department of Social Protection has awarded 3 contracts to 3 suppliers.

Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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