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    ContractsMicrosoft Support Services Market Research
    Open tender

    Microsoft Support Services Market Research

    The Bank of England is seeking market feedback on Microsoft support service models, capabilities, and commercial approaches to inform future procurement strategy.

    🇬🇧United Kingdom· LondonPublished 22 Sept 2026· 1 month agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 month ago.

    22 September 2026
    Open tender · no closing date published

    Brief

    The Bank of England is conducting a preliminary market engagement to understand available Microsoft support services options before making procurement decisions. This is not a call for competition and will not result in contract awards. The Bank seeks supplier feedback on: support service models and delivery approaches; service capabilities including proactive, reactive and advisory support; commercial and pricing models; service levels, escalation processes and governance; access to specialist technical expertise and engineering resources; innovation and automation capabilities; and relevant market trends. Suppliers with Microsoft support services expertise are invited to share their insights to help the Bank inform its future requirements and sourcing strategy.

    Track record

    11 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In it software, BANK OF ENGLAND has awarded 11 contracts to 8 suppliers.

    Who wins here
    1. SOFTCAT PLC3× · 27%
    2. TEMENOS UK LIMITED2× · 18%
    3. COFORGE U.K. LIMITED1× · 9%
    4. PitchBook Data, Inc1× · 9%
    5. EPI-USE Ltd1× · 9%
    6. CREDERA LIMITED1× · 9%

    +2 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    SAP Support Services - Business Operations System 2 (2026-2030)

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    Point-of-Care Ultrasound Solutions for DVT Diagnosis

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05f194

    Track

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    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins BANK OF ENGLAND's work like this.

    11 awards · 8 firms

    Check my fit

    Free · No card

    BE
    Buyer
    BANK OF ENGLAND
    Sector
    IT & Software