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    ContractsShared Case Management System for Parliamentary and Correspondence Services
    Awarded contract

    Shared Case Management System for Parliamentary and Correspondence Services

    Awarded
    £131.9k
    Published 6 Oct 2026

    An off-the-shelf case management system (eCase) serving multiple government teams to handle parliamentary correspondence, freedom of information requests, and pension-related inquiries.

    🇬🇧United KingdomPublished 6 Oct 2026· 2 days agoviaContracts Finder
    Awarded
    £131.9k
    Published 6 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £131,900
      Pounds sterling
    • Tender closed
      24 Sept 2026
      2 weeks ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • FI
      Fivium Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 days ago.

    6 Oct 202624 Sept 2026

    Brief

    This opportunity involves a case management system used by multiple teams within a government organization. The system, eCase, is an off-the-shelf solution that manages parliamentary correspondence, parliamentary questions, and freedom of information requests. Three teams share access to this system: the Parliamentary and Correspondence Team (PCT), the Freedom of Information Team (FOI), and the Civil Service Pensions Team (CSP). Suppliers should understand that this is an existing case management platform that handles high-volume correspondence and regulatory request processing across multiple government functions, requiring integration, maintenance, or potential enhancement of current capabilities.

    Track record

    12 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In it software, CABINET OFFICE has awarded 12 contracts to 8 suppliers.

    Who wins here
    1. Preservica International3× · 25%
    2. Freshwoks Inc2× · 17%
    3. Aimii Limited2× · 17%
    4. SOFTCAT PLC1× · 8%
    5. Rustici Software1× · 8%
    6. Fivium Limited1× · 8%

    +2 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    d29b9bc1-d66c-4f40-a87a-ea596a9628c9-916788

    Your fit

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    Buyer
    CABINET OFFICE
    Sector
    IT & Software