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    ContractsMarket Research and Consumer Intelligence Services
    Open tender

    Market Research and Consumer Intelligence Services

    Contract value
    £37.4m
    Published 22 Jun 2026

    Network Rail is conducting market engagement for a multi-supplier framework to provide market research, CX research, and consumer intelligence services.

    🇬🇧United Kingdom· EnglandPublished 22 Jun 2026· 3 months agoviaFind a Tender
    Contract value
    £37.4m
    Published 22 Jun 2026

    Decision brief

    4 fields
    • Contract value
      est.£37,389,422
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 months ago.

    22 June 2026
    Open tender · no closing date published

    Brief

    Network Rail is seeking to establish a framework for B2C, B2B, and customer experience (CX) research services, along with commercial and consumer market intelligence. These services will support Network Rail's internal and external communications, marketing, and engagement activities. The framework will feature multiple lots with multiple suppliers per lot to accommodate both short-term and long-term projects with flexible call-off mechanisms based on project value. Network Rail is currently conducting market engagement through a questionnaire to gather supplier feedback and inform the retender strategy. Any subsequent procurement will comply with the Procurement Act 2023. Suppliers interested in participating should review the linked preliminary market engagement notice (reference: ocds-h6vhtk-060cc9) for further details.

    Track record

    3 awards · 3 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In professional services, NETWORK RAIL INFRASTRUCTURE LIMITED has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Lingwood Security Management Ltd1× · 33%
    2. ADDLESHAW GODDARD LLP1× · 33%
    3. AGH Engineering Limited1× · 33%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b9df
    NR
    Buyer
    NETWORK RAIL INFRASTRUCTURE LIMITED
    Sector
    Professional Services