Cleveland Police Area Victim Support and Restorative Justice Service

The Police and Crime Commissioner for Cleveland seeks a qualified service provider to deliver integrated victim support and restorative justice services across Hartlepool, Middlesbrough, Redcar and Cleveland, and Stockton on Tees. The service must provide a seamless pathway combining universal victim support, needs assessment, emotional and practical assistance, and restorative justice opportunities within a single, trauma-informed model. The service should be victim-centred, accessible, proportionate to individual needs, and designed to achieve positive outcomes for victims while managing increasing demand. This aligns with the 2024-2029 Police and Crime Plan priorities to support victims and vulnerable people and reduce offending and reoffending. Successful bidders should demonstrate experience in victim services, restorative justice delivery, trauma-informed practice, and ability to operate across multiple local authority areas.