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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Service Accreditation Membership Renewal
    Awarded contract

    Customer Service Accreditation Membership Renewal

    Awarded
    £30k
    Published 7 Sept 2026

    Organizational membership agreement with the Institute of Customer Service to maintain Service Mark accreditation and customer service standards over a 3-year term.

    🇬🇧United Kingdom· East MidlandsPublished 7 Sept 2026· 1 months agoviaFind a Tender
    Awarded
    £30k
    Published 7 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £30,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East Midlands

    Suppliers

    1 supplier
    • IC
      INSTITUTE OF CUSTOMER SERVICE
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    7 September 2026
    Awarded — no open tender advertised

    Brief

    The Mining Remediation Authority holds independent Service Mark Accreditation from the Institute of Customer Service, demonstrating compliance with national standards for customer experience, commitment, and satisfaction across public-facing teams. This opportunity involves maintaining an active organizational membership with the Institute of Customer Service under a 3-year contract term. Membership is required to legally continue using the Service Mark accreditation and to uphold the organization's commitment to customer service excellence. Suppliers should note that this is an ongoing service agreement essential for maintaining the authority's accredited status and public-facing customer service standards.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In this category, MINING REMEDIATION AUTHORITY has awarded 1 contract to 1 supplier.

    Who wins here
    1. INSTITUTE OF CUSTOMER SERVICE1× · 100%

    Across this category, the most active winners are ATKINSALTRAD, Marston Holdings Ltd, BMBC — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f31c

    Your fit

    Could you win the next one?

    This went to INSTITUTE OF CUSTOMER SERVICE. Sonar reads MINING REMEDIATION AUTHORITY's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

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    MR
    Buyer
    MINING REMEDIATION AUTHORITY
    Sector
    Professional Services