Patient Advice and Support Service for NHS Scotland

NHS Scotland is seeking a service provider to deliver comprehensive patient advice and support services. This opportunity involves providing accessible, high-quality guidance to patients navigating the healthcare system, resolving queries, and supporting patient wellbeing across Scotland's NHS. The service should be responsive, person-centered, and capable of handling multiple contact channels. Potential suppliers should demonstrate experience in patient services, healthcare knowledge, strong communication skills, and the ability to work collaboratively with NHS staff and patient groups.