Bus Passenger Satisfaction Survey – North Somerset 2026/27

Transport Focus is conducting 'Your Bus Journey' passenger satisfaction surveys across North Somerset during 2026/27. The surveys will be administered at bus stops and on-board buses to gather feedback from passengers about their experiences. This opportunity is seeking support to deliver these surveys, which aim to measure passenger satisfaction, identify service improvement areas, and provide insights to bus operators and local transport authorities. Suppliers should be prepared to demonstrate experience in conducting public transport passenger surveys, managing fieldwork at multiple locations, and delivering robust data analysis and reporting.