Tender for Home Care Services for Adults

Bury Council is looking for providers to deliver its Care at Home Service. The service is divided into two parts: 1. **Primary Framework Providers**: Up to ten main service providers will be selected, with two in each designated neighborhood (see the map below for areas). These providers will operate on a 'week on' and 'week off' schedule. During their 'week on', they must accept at least 80% of all referrals, while during their 'week off', they will accept up to 20% of referrals. This arrangement allows providers to effectively implement support plans for each individual referred. The two main providers in each neighborhood must collaborate to ensure that all care packages are accepted. 2. **Secondary Framework Providers**: Up to five backup providers will be available across the entire borough, covering all five zones. They will accept care packages when the primary providers are unavailable, with a maximum limit of 600 hours unless exceptional circumstances are agreed upon by the Council. The contract is initially for three years, with the possibility of extending for two additional 12-month periods, based on annual performance reviews and the Council's discretion. Please note that the submission date has been updated from June 2nd to June 9th. However, the deadline for expressions of interest to participate in this opportunity has now closed as of May 27th at 17:00.