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    ContractsSocial Media Monitoring and Listening Tool 2025-26
    Awarded contract

    Social Media Monitoring and Listening Tool 2025-26

    Awarded
    £136k
    Published 17 Sept 2026

    NHS England requires a social media monitoring and listening tool to track conversations, analyse sentiment, and support strategic communications objectives for 2025-26.

    🇬🇧United KingdomPublished 17 Sept 2026· YesterdayviaContracts Finder
    Awarded
    £136k
    Published 17 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £136,000
      Pounds sterling
    • Tender closed
      20 Oct 2025
      11 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • FM
      Fenix Media Limited T/A Pulsar
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    17 Sept 202620 Oct 2025

    Brief

    This opportunity seeks a Social Media Monitoring and Listening Tool to help NHS England meet its communications and social media objectives. The tool should enable NHS England to track, analyse, and respond to social media conversations across multiple platforms, monitor brand sentiment, identify key trends and topics relevant to healthcare communications, and support evidence-based decision-making for social media strategy. The solution should provide comprehensive reporting capabilities, real-time alerts, and analytics dashboards to enhance the organisation's ability to engage with stakeholders and the public effectively.

    Track record

    25 awards · 22 winners
    Open field

    No single supplier dominates the field.

    In it software, NHS ENGLAND has awarded 25 contracts to 22 suppliers.

    Who wins here
    1. BYTES SOFTWARE SERVICES LIMITED3× · 12%
    2. AKHTER COMPUTERS LIMITED2× · 8%
    3. Woodward Associates Limited1× · 4%
    4. dRofus AS1× · 4%
    5. ADDVANTAGE DIGITAL SOLUTIONS LTD1× · 4%
    6. UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST1× · 4%

    +16 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    d105b5bd-d7a2-4dd8-8331-91f03585a9b4-914567
    NE
    Buyer
    NHS ENGLAND
    Sector
    IT & Software