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    ContractsInformation Commission FOI Conciliation Service - Pre-Market Engagement
    Open tender

    Information Commission FOI Conciliation Service - Pre-Market Engagement

    Contract value
    £800k
    Published 21 Oct 2026

    The Information Commission invites suppliers to participate in a pre-market engagement to inform the design and delivery approach for a new FOI Conciliation Service supporting complaint handling and resolution.

    🇬🇧United Kingdom· North WestPublished 21 Oct 2026· TodayviaFind a Tender
    Contract value
    £800k
    Published 21 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £800,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North West

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    21 October 2026
    Open tender · no closing date published

    Brief

    The Information Commission is seeking supplier input to inform the development of a new FOI Conciliation Service (FCS) that will handle end-to-end management and conciliation of Freedom of Information complaints. This voluntary four-week pre-market engagement (21 October - 18 November 2026) invites interested suppliers to share insights on service feasibility, delivery approaches, timescales, and technology solutions. The engagement aims to refine requirements by incorporating sector best practices and supplier expertise, validate assumptions about delivery methods and available products, understand organizational enablers for success, and leverage experience from similar technology implementations. Participants will not be disadvantaged in any subsequent formal procurement regardless of engagement level. Interested suppliers should complete a questionnaire available on the Delta eSourcing Platform at https://www.delta-esourcing.com/respond/992RKPA72P, with responses due by 12:00 noon on 18 November 2026. Full PME documentation, including detailed service requirements and the questionnaire, is accessible via the provided link. For technical support with the Delta eSourcing Portal, contact helpdesk@delta-esourcing.com or 0800 923 9236.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, INFORMATION COMMISSIONER'S OFFICE has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. PA CONSULTING1× · 33%
    2. BYTES SOFTWARE LIMITED1× · 33%
    3. PHOENIX SOFTWARE LTD1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078cbf

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    Your fit

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    A straight answer for your business — bid, partner or pass — based on who wins INFORMATION COMMISSIONER'S OFFICE's work like this.

    3 awards · 3 firms

    Check my fit

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    IC
    Buyer
    INFORMATION COMMISSIONER'S OFFICE
    Sector
    IT & Software