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    ContractsAutomatic Ticket Gate Systems Maintenance and Support Services for TransPennine Express
    Closed contract

    Automatic Ticket Gate Systems Maintenance and Support Services for TransPennine Express

    Provide maintenance, repair, and technical support services for automatic ticket gate systems across TransPennine Express train stations.

    🇬🇧United Kingdom· EnglandPublished 29 May 2026· 5 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Closed

    No longer open. Published 5 months ago.

    29 May 2026
    Closed — no tender deadline was published

    Brief

    TransPennine Express is seeking maintenance and support services for Automatic Ticket Gate (ATG) systems installed across its network stations. The contract covers preventative and reactive maintenance, emergency fault response and resolution, spare parts provision, continuous system monitoring, and ITSO and barcode payment services. As the original equipment manufacturer (OEM) of the ATG systems, the successful supplier will be responsible for ensuring operational reliability and minimizing downtime across all gate lines. This is a sole-source requirement with no alternative suppliers available due to the specialized technical expertise required for the specific ATG equipment. Suppliers should demonstrate experience with ticketing systems, gate maintenance protocols, and rapid response capabilities.

    Track record

    7 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In facilities management, TransPennine Trains Ltd has awarded 7 contracts to 3 suppliers.

    Who wins here
    1. Cubic Transportation Systems3× · 43%
    2. CAF Rail UK Limited2× · 29%
    3. Alstom Transport UK Limited2× · 29%

    Across facilities management, the most active winners are NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL, TUNSTALL HEALTHCARE UK LTD, NHS ENGLAND — the field to beat, or your route in as a partner.

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    More from TransPennine Trains Ltd

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    Automatic Ticket Gate System Maintenance and Support Services for TransPennine Express

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a58d

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    Buyer
    TransPennine Trains Ltd
    Sector
    Facilities Management