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    ContractsAutomatic Ticket Gate Systems Maintenance and Support Services for TransPennine Express
    Open tender

    Automatic Ticket Gate Systems Maintenance and Support Services for TransPennine Express

    Provide maintenance, repair, and technical support services for automatic ticket gate systems across TransPennine Express train stations.

    🇬🇧United Kingdom· EnglandPublished 29 May 2026· 3 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 months ago.

    29 May 2026
    Open tender · no closing date published

    Brief

    TransPennine Express is seeking maintenance and support services for Automatic Ticket Gate (ATG) systems installed across its network stations. The contract covers preventative and reactive maintenance, emergency fault response and resolution, spare parts provision, continuous system monitoring, and ITSO and barcode payment services. As the original equipment manufacturer (OEM) of the ATG systems, the successful supplier will be responsible for ensuring operational reliability and minimizing downtime across all gate lines. This is a sole-source requirement with no alternative suppliers available due to the specialized technical expertise required for the specific ATG equipment. Suppliers should demonstrate experience with ticketing systems, gate maintenance protocols, and rapid response capabilities.

    Track record

    3 awards · 2 winners
    Open field

    No single supplier dominates the field.

    In facilities management, TransPennine Trains Ltd has awarded 3 contracts to 2 suppliers.

    Who wins here
    1. CAF Rail UK Limited2× · 67%
    2. Cubic Transportation Systems1× · 33%

    Across facilities management, the most active winners are NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL, TUNSTALL HEALTHCARE UK LTD, NHS ENGLAND — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a58d
    TT
    Buyer
    TransPennine Trains Ltd
    Sector
    Facilities Management