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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsSoftware Service Support Renewal Opportunity
    Awarded contract

    Software Service Support Renewal Opportunity

    Awarded
    £22k
    Published 20 Oct 2026

    Opportunity to bid on renewing software service support and maintenance contracts for an organization's systems.

    🇬🇧United Kingdom· LondonPublished 20 Oct 2026· TodayviaFind a Tender
    Awarded
    £22k
    Published 20 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £21,951
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • ID
      INSIGHT DIRECT UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    20 October 2026
    Awarded — no open tender advertised

    Brief

    This procurement opportunity involves the renewal of software service support contracts. Organizations are seeking qualified vendors to provide ongoing technical support, maintenance, and service coverage for their software systems. This may include help desk support, software updates, bug fixes, system monitoring, and other related service support activities to ensure continuity and optimal performance of software applications. Suppliers should be prepared to demonstrate their capability to deliver reliable, responsive support services and maintain service level agreements.

    Track record

    11 awards · 11 winners
    Open field

    No single supplier dominates the field.

    In it software, Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency has awarded 11 contracts to 11 suppliers.

    Who wins here
    1. The Phoenix Partnership (TPP)1× · 9%
    2. NW Manchester Telepath LIMS annual support1× · 9%
    3. Optum (formerly, Egton Medical Information Systems (EMIS))1× · 9%
    4. DH OPCO UK LTD DEDALUS1× · 9%
    5. Content Online AB1× · 9%
    6. Patch My PC1× · 9%

    +5 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078b93

    Your fit

    Could you win the next one?

    This went to INSIGHT DIRECT UK LIMITED. Sonar reads Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency's work like this against your business — who holds it, and whether you could compete or partner next time.

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    SS
    Buyer
    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency
    Sector
    IT & Software