Finance and People Services Transformation - Market Engagement

Thirteen Housing Group is seeking to transform its Finance and People services through a service-led approach rather than technology-led system replacement. The organisation wants to create a more joined-up, experience-led model that simplifies access, improves consistency, supports better decision-making, and reduces complexity through well-integrated modern technology. This preliminary market engagement invites suppliers and partners with proven experience in similar transformations to share insights and best practices. Thirteen is interested in learning about: service and operating model design (including one front door, triage, and case management), modern integrated Finance capability (covering budgeting, purchase-to-pay, invoice-to-cash, financial reporting, treasury, tax compliance, fixed assets, and contract management), comprehensive HR/People capability (employee records, recruitment, payroll, case management, and analytics), and implementation approaches that reduce risk and complexity. The organisation seeks input on proven capabilities, delivery models, architecture options, key risks, sequencing decisions, lessons from implementation, and the integration of cloud-based, user-friendly solutions across Finance, payroll, HR and related systems. This is preliminary market engagement only and does not constitute a tender or contract opportunity.