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    ContractsUK Tobacco Track and Trace System - Concession Contract
    Open tender

    UK Tobacco Track and Trace System - Concession Contract

    Tender closes
    70d
    30 Nov 2026 · in 10 weeks

    HMRC seeks a supplier to operate the UK's Tobacco Track and Trace system under a five-year concession contract, ensuring product traceability and compliance with WHO anti-illicit trade requirements.

    🇬🇧United Kingdom· LondonPublished 27 Aug 2026· 3 weeks agoviaFind a Tender
    Tender closes
    70d
    30 Nov 2026 · in 10 weeks

    Decision brief

    4 fields
    • Contract value
      £5,500,000indicative
      Pounds sterling
    • Tender closes
      30 Nov 2026
      70 days left
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    70 days left to bid. Opened 3 weeks ago, deadline 30 Nov 2026.

    27 Aug 2026Today30 Nov 2026

    Brief

    HMRC is seeking a supplier to deliver the United Kingdom's Tobacco Track and Trace system under a concession contract model. This service supports compliance with the World Health Organization Protocol to Eliminate Illicit Trade in Tobacco Products, which the UK ratified in 2018. Background: The existing tobacco tracking service expires on October 27, and HMRC requires a replacement supplier to continue operations. Scope of Work: The successful supplier will deliver an end-to-end Tobacco Track and Trace service including: - ID Issuer Service: Assigning unique identifiers to all tobacco products manufactured in or imported into the UK - Data Routing and Repository Service: Securely receiving, validating, storing, and providing access to traceability data for HMRC and authorized authorities Key Requirements: - Operate at national scale with high-volume transaction capacity - Meet all applicable UK and international legislative requirements - Support specific arrangements for Northern Ireland under the Northern Ireland Protocol - Comply with international best practice standards Contract Terms: - Concession contract model (costs recovered from industry users, not HMRC) - Anticipated duration: up to five years - HMRC may refine detailed requirements during procurement regarding operations, technology, performance, security, and transition arrangements This is an opportunity to provide critical infrastructure for tobacco product traceability across the United Kingdom.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, HM Revenue & Customs has awarded 1 contract to 1 supplier.

    Who wins here
    1. CAPGEMINI UK PLC1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0584cc
    HR
    Buyer
    HM Revenue & Customs
    Sector
    IT & Software