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    ContractsEducation Case Management System for North Northamptonshire Council
    Awarded contract

    Education Case Management System for North Northamptonshire Council

    Awarded
    £2.4m
    Published 8 Jul 2026

    North Northamptonshire Council seeks a cloud-based Education Case Management System to centralize data, automate workflows, and improve service delivery across education services.

    🇬🇧United KingdomPublished 8 Jul 2026· 1 months agoviaContracts Finder
    Awarded
    £2.4m
    Published 8 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £2,383,000
      Pounds sterling
    • Tender closed
      17 Mar 2024
      2 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • AU
      ACCESS UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    8 Jul 2026Today17 Mar 2024

    Brief

    North Northamptonshire Council is seeking to procure an Education Case Management System to modernize and streamline its education services. The system will serve as a central database for the Education Service, offering customer and partner portals alongside integrations with internal systems and external platforms from Ofsted and the Department of Work and Pensions. Key expected benefits include: Data Quality: Consolidating all education service data into a single system with integrated internal and external connections to improve accuracy and completeness. Operational Efficiency: Automating workflows such as school admissions and online communications to reduce manual processing and administrative burden. Service Effectiveness: Eliminating duplicate data entry, reducing payment reconciliation work, and minimizing information duplication across departments. Customer Experience: Enabling direct communication with customers and partners through online portals, reducing contact center volume and complaints. Business Intelligence: Providing improved reporting, data analytics, and integrated business intelligence to support informed decision-making. Technology Infrastructure: Leveraging cloud technology and artificial intelligence functionality to enhance processing speeds and ensure business continuity. Governance: Dedicating resources to improved contract management and providing comprehensive staff training through the Council's Learning and Development team. The solution should enhance service delivery, reduce operational costs, and improve outcomes for children and families across North Northamptonshire.

    Track record

    2 awards · 2 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In it software, NORTH NORTHAMPTONSHIRE COUNCIL has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. ACCESS UK LIMITED1× · 50%
    2. IMPOWER1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, SOFTCAT LTD - FCA — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    bd4257b4-2fd1-40a5-ae73-741bf35c5e41-905184
    NN
    Buyer
    NORTH NORTHAMPTONSHIRE COUNCIL
    Sector
    IT & Software