BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Experience Platform SaaS Solution
    Awarded contract

    Customer Experience Platform SaaS Solution

    Awarded
    £1.3m
    Published 23 Jun 2026

    SaaS platform for measuring customer satisfaction through surveys, user testing, analytics dashboards, and multi-source data integration.

    🇬🇧United KingdomPublished 23 Jun 2026· 4 months agoviaContracts Finder
    Awarded
    £1.3m
    Published 23 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £1,291,892
      Pounds sterling
    • Tender closed
      23 Jan 2023
      3 years ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • QL
      Qualtrics LLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    23 Jun 2026Today23 Jan 2023

    Brief

    We are seeking a Software-as-a-Service (SaaS) platform to measure and analyze customer satisfaction across our service operations. The solution must include: survey design and hosting with diverse question types, digital user experience testing capabilities, comprehensive analytics with dynamic dashboards for data visualization, and the ability to integrate survey data from external sources. The platform should enable collaborative survey development and support sharing of insights across teams to drive service improvements.

    Track record

    13 awards · 13 winners
    Open field

    No single supplier dominates the field.

    In it software, Government Commercial Agency has awarded 13 contracts to 13 suppliers.

    Who wins here
    1. DUN BRADSTREET LIMITED1× · 8%
    2. Qualtrics LLC1× · 8%
    3. CONTENT SQUARE LTD1× · 8%
    4. AUTOMATION CONSULTANTS LIMITED1× · 8%
    5. Goaco Group Ltd1× · 8%
    6. TUSSELL LIMITED1× · 8%

    +7 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    Ask an assistant

    ChatGPT · Claude

    Add BidSonar to the assistant you already use, then ask it about this notice in plain English.

    • “Who has Government Commercial Agency awarded work like this to?”
    • “What else is Government Commercial Agency buying right now?”
    • Add to ChatGPT (opens in a new tab)
    • Add to Claude (opens in a new tab)

    BidSonar is free · sign in once

    More from Government Commercial Agency

    4 listingsView all →
    AwardedFinancial Services🇬🇧United Kingdom

    South West Procurement Programme Health Procurement Cards

    Supply and management of procurement cards for health organisations across the South West cluster.

    £56,000,000Government Commercial Agency
    Published 12 Nov 2026
    OpenFinancial Services🇬🇧United Kingdom

    Public Sector Insurance and Related Services Framework

    A comprehensive framework providing public sector organizations with compliant access to insurance brokers, insurers, and claims management specialists across four specialized service lots.

    est.£833,333,333Government Commercial Agency
    Published 11 Nov 2026
    AwardedIT & Software🇬🇧United Kingdom

    Catalogue Marketplace System Renewal

    Renewal of a catalogue marketplace platform providing market statistics and consumer insights across thousands of topics and industries.

    £10,317Government Commercial Agency
    Published 9 Nov 2026
    AwardedConstruction🇬🇧United Kingdom

    ProCure23 Construction Works and Associated Services Framework Extended to 2027

    ProCure23 construction framework extended to 30 September 2027, providing design and construction services to NHS bodies and UK public sector organisations.

    £30,000,000,000Government Commercial Agency
    Published 4 Nov 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇮🇪Ireland

    Cloud-Based SAP ERP Solution for Ireland

    Ireland seeks a cloud-based SAP ERP solution with consulting, development, and support services for 10 years.

    est.€25,000,000CENTRAL BANK OF IRELAND
    Published 13 Nov 2026
    OpenIT & Software🇮🇪Ireland

    SIEM and 24/7 Security Operations Center Services for Ireland's Revenue Commissioners

    Ireland's Revenue Commissioners seeks RFI responses for managed SIEM and 24/7 Security Operations Center services to enhance cybersecurity monitoring and incident response capabilities.

    Office of the Revenue Commissioners
    Published 13 Nov 2026
    IT & Software🇮🇪Ireland

    Agile XRM Software Licenses for Ireland

    Ireland is seeking qualified vendors to supply Agile XRM software licenses beginning January 2027.

    est.€1,000,000HEALTH INFORMATION AND QUALITY AUTHORITY HIQA
    Published 13 Nov 2026
    IT & Software🇮🇪Ireland

    Digital Interpretation Services for Healthcare Communication

    Sought: Digital interpretation technology platform to enable real-time communication between healthcare staff and patients with limited English proficiency, with 12-month initial term and optional 12-month extension.

    est.€200,000HEALTH SERVICE EXECUTIVE HSE
    Published 13 Nov 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    c5a6366b-667e-43fc-837c-51cccac086e9-903199

    Your fit

    Could you win the next one?

    This went to Qualtrics LLC. Sonar reads Government Commercial Agency's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    GC
    Buyer
    Government Commercial Agency
    Sector
    IT & Software