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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsService Desk Software License and Implementation Package
    Awarded contract

    Service Desk Software License and Implementation Package

    Awarded
    £25.7k
    Published 13 Aug 2026

    Procurement of Vivantio One-Platform service desk software with 15 named licenses, implementation services, and administrator training.

    🇬🇧United Kingdom· East of EnglandPublished 13 Aug 2026· 2 weeks agoviaFind a Tender
    Awarded
    £25.7k
    Published 13 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £25,680
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East of England

    Suppliers

    1 supplier
    • VI
      VIVANTIO LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 weeks ago.

    13 August 2026
    Awarded — no open tender advertised

    Brief

    This opportunity involves procuring a comprehensive service desk software solution including 15 Vivantio One-Platform named licenses for concurrent users, 2 days of professional implementation services covering system setup and configuration, 2 Vivantio One-Platform subscription licenses for ongoing support, and 1 day of professional consulting and training for system administrators. The package is designed to establish a fully operational service desk environment with vendor support for deployment and staff training.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Great Yarmouth Borough Council has awarded 1 contract to 1 supplier.

    Who wins here
    1. VIVANTIO LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06e3e8
    GY
    Buyer
    Great Yarmouth Borough Council
    Sector
    IT & Software