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    ContractsService Desk Software License and Implementation Package
    Awarded contract

    Service Desk Software License and Implementation Package

    Awarded
    £25.7k
    Published 13 Aug 2026

    Procurement of Vivantio One-Platform service desk software with 15 named licenses, implementation services, and administrator training.

    🇬🇧United Kingdom· East of EnglandPublished 13 Aug 2026· 2 months agoviaFind a Tender
    Awarded
    £25.7k
    Published 13 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £25,680
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East of England

    Suppliers

    1 supplier
    • VI
      VIVANTIO LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    13 August 2026
    Awarded — no open tender advertised

    Brief

    This opportunity involves procuring a comprehensive service desk software solution including 15 Vivantio One-Platform named licenses for concurrent users, 2 days of professional implementation services covering system setup and configuration, 2 Vivantio One-Platform subscription licenses for ongoing support, and 1 day of professional consulting and training for system administrators. The package is designed to establish a fully operational service desk environment with vendor support for deployment and staff training.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Great Yarmouth Borough Council has awarded 1 contract to 1 supplier.

    Who wins here
    1. VIVANTIO LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06e3e8

    Your fit

    Could you win the next one?

    This went to VIVANTIO LIMITED. Sonar reads Great Yarmouth Borough Council's work like this against your business — who holds it, and whether you could compete or partner next time.

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    GY
    Buyer
    Great Yarmouth Borough Council
    Sector
    IT & Software