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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Research and Tenant Satisfaction Survey Provider
    Open tender

    Customer Research and Tenant Satisfaction Survey Provider

    Tender closes
    28d
    9 Nov 2026 · in 27 days

    Peabody requires a research partner to conduct annual tenant satisfaction surveys and monthly service feedback surveys in compliance with housing regulator requirements.

    🇬🇧United Kingdom· LondonPublished 12 Oct 2026· YesterdayviaFind a Tender
    Tender closes
    28d
    9 Nov 2026 · in 27 days

    Decision brief

    4 fields
    • Contract value
      est.£1,750,000
      Pounds sterling
    • Tender closes
      9 Nov 2026
      28 days left
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    28 days left to bid. Opened yesterday, deadline 9 Nov 2026.

    12 Oct 20269 Nov 2026

    Brief

    Peabody is seeking a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 to deliver customer feedback and perception research services. The successful provider will be responsible for: (1) Delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey, which is a regulatory requirement that must comply with the Regulator of Social Housing's prescribed methodology and requirements; and (2) Implementing a programme of monthly transactional surveys across key service areas to monitor customer perceptions. This is an ongoing engagement to support Peabody's regulatory compliance and service improvement initiatives through structured customer feedback collection and analysis.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In research innovation, PEABODY TRUST has awarded 1 contract to 1 supplier.

    Who wins here
    1. IFF RESEARCH LIMITED1× · 100%

    Across research innovation, the most active winners are IPSOS MARKET RESEARCH LIMITED, WSP UK LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-07860e

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    PT
    Buyer
    PEABODY TRUST
    Sector
    Research & Innovation